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Linggo, Hulyo 21, 2019

Run towards problem, not away from it

Rizal Philippines
July 21, 2019

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From Forbes: Real Leaders run towards problems not away from them


Most of us  are in the habit of denying running away or ignoring problems, because  they are hard, unpleasant bad for the ego or we can be hurt.  So we defer the solution or facing the protagonists.  And the problem  gets worse.

Even the scripture  says we must run towards problem   It will make us learn more and grow faster in the grace of the Lord..  Problems are teachers.  They make us better.


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There was story about National Batteries and there was a warehouseful of batteries that did not work. It constituted a great loss to National.  So the Chairman Matsushita was naturally mad and reprimanded the vice president in charge of manufacturing who could not do anything about the big loss and management error...

So Matsuhshita sat down and placed the battery on a table and looked at it through the night.  The following morning he found out the problem:   the gel inside the battery was too dry and did not conduct electricity.  The solution was to make the gel a little wet.  And the solution was to bore little holes in the battery and soak this in fluid to wet the electrolyte.   How did he find the  solution? He said the battery talked to him and told him the solution...

Lesson learned

You must have a healthy attitude towards problem

Rizal Philippines
July 21, 2019

An employee must  have a healthy atitude towards a problem . A business offers solution to customer problems, a main value proposition.   It is therefore expected that there will be nothing but problem solving activities in an organization:   missing documents to be found, unposted accounts, lousy service.  etc. A long litany of problems

The level of the individual in an organization is defined by the type of and complexity of problems he solves.  Thus the President is expected to face all problem big and small  of the organization.  A janitor would only be concerned with washing the toilet and emptying the trash can

If the employee or staff is besieged and overwhelmed by his own personal problems, then he is not probably part of the  team and should bet off the bus