July 25, 2019
Peter Drucker says executive makes effective decisions? What are effective decisions?
Stephen Covey in his 7 habits of highly effective people says "First things first"
What would be the first? From where I am coming from, they would refer to actions needed to increase sales, and reduce costs. And or opportunities to do both... These are the first things to be noticed and acted upon by the executive. The others may be secondary, or less important. What pre occupies our time are problems and/or routine tasks: tsimis and other tidbits about human relationships and politics. Nothing could be worse time wasters than these. We know this but most of us waste time on these matters.
For others the priorities would be the more urgent pressing matters: the call by the boss, the customer, problems that need our attention. An executive gets overwhelmed by these pressing albeit irrelevant concerns (to the sale and collection target)
For the rest of the staff, I noticed that their concern are the easy stuff, the routine. They would not touch the hard stuff... The hard stuff are difficult but are more important for the business.
In a hospital, the most important thing to mind is the mortality rate and/or the ability to make sick and critically ill patients well. Short of achieving miracle. But many staff will not cross the line or do their best. For a company engaged in sales, it is critical to sell. But many do not... Or are not worried if they dont. The effective executive will not stop unless he/she has solved this selling problem
For many in the same hospital the concern of many people would be the salaries, promotion, and office dynamics, and forget the most critical aspects that need their energy and attention
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