July 19, 2019
Credit again to Matsuhita. This was contained in a book of the same title.
Iron fist
Keen observance of standards, work schedule and required outputs.
Velvet gloves
Treating subordinates with respect and consideration.... Being sensitive and compassionate.
We are strict in management ie, the product quality and process: the outputs of delivery, cost, output must be met. They cant be compromised nor must lousy work atmosphere be allowed.
However we give fair wages, we treat people well
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